Terms & Conditions

Quotes

All quotes given will not vary and there is no extra hidden costs. If you require extra pages, images, logos or text than originally started we will charge as per arranged.

Deposit

Before we begin work on your website a 40% non refundable deposit of the total amount for your order is required. If we do not receive your content within 60 days after your deposit has been paid, resulting in a delay we will archive your website and your deposit will be lost. We will try and start work on your website as soon as we can, the average total time is 2 weeks from start to finish although this may vary during busy times.

Contract

The client’s approval for work to commence shall be deemed a contractual agreement between the client and WP Creations. Important: You should only pay your advance fee if you accept the terms and conditions outlined in this document. Our receipt of this payment will be taken as your acceptance of these terms and conditions.

Search Engine Placement

WP Creations cannot guarantee your placement with major engines and has no control over directory listings or the amount of traffic your will receive. Although we make every effort to optimise your website to give it the best possible chance.

Content

All text and images must be submitted by you and which you must hold the full copyrights for the images unless otherwise requested. You must provide the text for your site in a word (text document) or a PDF format within 60 days after paying your deposit unless otherwise agreed.

Completion

On completion of your site we will upload it to our live demo server where you will be able to proof the website and ask for any amendments. It is your responsibility to make sure all content and contact forms are working and are correct.

Final Payment

Once you are happy with your site and wish to go live we require the remaining payment in full and once processed we will register your free UK domain and hosting. Failure to make the final payment with in 2 weeks after you have approved will mean the loss of the website unless otherwise agreed upon.

Copyrights

All sites we design require our website link to placed on the bottom of your pages. Ie. “designed by WP Creations”.

Updates

If your require changes or extra info to be added after your website has gone live, we charge £20 per hour unless they are very small changes, which will be done for free.

Renewals

After the first year website renewals will be charge accordingly to cover hosting and domains and emailed 15 days in advance (Avg price £40) Please contact us for a full renewal price. All website hosting that is included in the package has 600MB of space and 1 gig of bandwidth per month limit. Extra can be brought at cost.

Hosting Renewals

We will send an invoice renewal 2 weeks prior to renewal date, if the invoice has not been paid 7 days after this deadline the content will be removed online.

WordPress Management

Free WordPress Management service for the first year will ensure your WordPress website is update and fit for purpose, with continual changes to WordPress and Plugins let us manage this for you.

Online Support

Free Support with our website design and eCommerce packages is provided via our online ticketing system for 6 months.

Cancellation

Should the client wish to cancel at any point during the process they shall remain liable for the work that has taken place and shall be invoiced accordingly.

Risk

As soon as we have delivered your website, you will be responsible for it’s maintenance and security. We will not be liable for problems caused by any third party criminal activity or add-ons that you have added using malicious software, spyware, viruses or website hacking techniques. You should be aware that while it is highly unlikely that your website will be affected by such problems they are a fact of life on today’s Internet. WP Creations will endeavor to protect it from this to the best of our ability before delivery.

Themes

We may base your website of another theme in which we have purchased to create the style that you require.

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